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Terms and Conditions - Baguio Holiday Villas

Terms and Conditions

General

  • Please take time to read these terms and conditions governing the “baguioholidayvillas.com” website. By accessing this website, you agree to accept, without limitation or criterion, all of these terms and conditions of use.

Site Availability

  • The site is accessible worldwide to anyone with internet access. However, the site may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in internet service or other unforeseen circumstances.

Use of baguioholidayvillas.com

  • You may use this website to make genuine and valid reservations or purchases. You may not use this website to make any fraudulent, false and exploratory reservation.  You will be financially liable for all uses of this website.  You will be responsible to keep your passwords, login and account information in confidentially.

Hotel Rules and Regulations

  • The Hotel and its staff  are not responsible for any loss or damage of personal belongings
  • Any damage caused by the occupants to the facilities/units shall be charged accordingly
  • Pets or any type of live animal are not allowed to enter hotel premises
  • We are obligated to follow and enforce the City Ordinance 34-2017 or the “Smoke-free Baguio”  therefore smoking is prohibited inside hotel premises.
  • Any guest caught smoking shall be penalized for P2,000 for 1st offense, P3,000 for 2nd offense, P5,000 for 3rd offense plus the damages and losses incurred if any.

Hotel Parking

  • Hotel parking is available exclusively for Baguio Holiday Villa hotel guest only. Parking is however limited to a first come first basis. We advice that you contact the hotel reception and give them an advance notice on the type and number of vehicles you have 24 hours before your arrival.

Reservation, amendment and cancellation

  • Cancellation made 2 weeks or less prior to check- in date will not be entitled to any refund.
  • Cancellation made more than 2 weeks prior to check-in date, 50% of the full amount shall be refunded.
  • Booking cannot be refunded but can be rescheduled.
  • An additional charge of P1,000/Villa, P1,500/Premiere Suite & P500/Hotel Unit for re-booking.
  • In case of FORCE MAJUERE, regardless of any circumstances (there will be an additional charge of P1,000/Villa, P1,500/Premiere Suite and P500/Hotel Unit for re-scheduled or re-booking)
  • Any deposit made shall serve as a down payment to be consumed anytime within three (3) months from original date of schedule subject to room availability.
  • Failure to consume within prescribed period shall mean forfeiture of said amount.

Charges and payment terms

  • Baguio Holiday Villas reserves the right to charge full payment, where applicable, upon confirmation of a reservation. If the payment is not complied with, we hold the right to cancel the booking without liability.  Payment can be settled by bank deposit, direct payment at our hotel or reservations office. We accept Philippine Peso Cash, Visa or Master credit cards to facilitate the booking procedures.

Website and Internet rates

  • Baguio Holiday Villas reserves the right to change, modify and adjust any rates with or without prior notice. The rates are governed and subjected by terms and conditions stipulated by Baguio Holiday Villas.

Special promotions

  • Promotions are subject to specific terms, conditions and restrictions listed on the site. Baguio Holiday Villas reserves the right to modify or alter any program, offer or promotion at any time.

Check in and check out time

  • Check-in time is from 2:00 pm and check-out time is by 12:00 pm.

Early arrival and late departure

  • Should you arrive at Baguio Holiday Villas prior to the normal check-in time, you are advised to approach the resort’s guest services desk for assistance in storing your luggage until check-in is available.
  • Early Check-in is 6:00am-1:00PM Charges as follows: Hotel Units and Triple Hotel Unit- P1,500 & Villas & Quad Unit & Premier Suite –P2,000
  • Late check-outs are available on request subject to room availability and occupancy level. Late Check-Out: 12:01nn-3:00PM 
  • Late check-out charges: Hotel Units and Triple Hotel Unit- P1,500 & Villas & Quad Unit & Premier Suite –P2,000
  • An extension of an occupied unit pass 3:00PM shall incur an additional full day room charge.
  • Please check with the Resort’s Front Desk at least 24 hours prior to your departure on availability of late check-out. 

Group reservations

  • For reservations of group please contact us at reservations@baguioholidayvillas.com

Limitation of liability and disclaimer

  • Baguio Holiday Villas does not warrant that errors or omissions may sometimes occur.
  • Baguio Holiday Villas does not warrant the accuracy, timeliness, currency and completeness of the contents, including without limitation, any information relating to rates and room availability.
  • Baguio Holiday Villas disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this website without limitation, as to the merchantability or fitness for any particular purpose.
  • Baguio Holiday Villas will not be responsible for any damages including without limitation, damages for loss of profits arising in contract or from your use or inability to use this site.
  • Baguio Holiday Villas does not guarantee that this site is free from infection by viruses and shall not be liable for any damages or loss.
  • In no event shall Baguio Holiday Villas nor its subsidiaries, agents, divisions, affiliates, representatives or licensors be liable to any indirect, incidental or consequential damages whatsoever (including, without limitation, damages for loss of profits or loss of information) arising from use or inability to use the contents, even if Baguio Holiday Villas has been informed of the possibility of such damages.